Microsoft 365, managed end-to-end
Users, Exchange, SharePoint, Teams, Intune, licensing, MFA and Conditional Access.
Managed IT · Microsoft 365 · Endpoint Security
Centralized IT management for every endpoint
Cloud-first managed IT for small and mid-sized businesses. We run your Microsoft 365, devices and security from one platform, to a European security standard.
- NIS2-ready baseline
- EU-hosted platform
- Escrow-protected via Upwork
Every device secured & patched
One agent: patching, antivirus, ransomware rollback, encryption, application control.
NIS2-ready by design
A proven baseline mapped to NIS2 Article 21 and GDPR, with monthly evidence reports.
The Plaren modelCloud + Control.
Cloud + Control.
One accountable team.
Most small businesses get IT in pieces: someone sets up Microsoft 365, someone else fixes laptops, and nobody owns security. We run both halves as one system, with one standard and one monthly report.
Cloud
Microsoft 365, Entra ID, Intune, SharePoint, Azure. Your identities, mail and files, run properly.
Control
Endpoint Central MSP + ServiceDesk Plus MSP. Every device patched, protected and supported.
What we doEverything your business IT needs,
Everything your business IT needs,
from one provider
Microsoft 365 Management
Users, Exchange Online, SharePoint, Teams, licensing and Entra ID: your whole tenant, run properly.
Learn moreEndpoint Management & Security
Patching, software deployment, antivirus, ransomware protection and encryption: every device managed from one console.
Learn moreCloud Migration
Old file servers to SharePoint, local accounts to Entra ID: move to the cloud without downtime.
Learn moreService Desk & Support
Email, Telegram or portal: every request becomes a tracked ticket with clear response times.
Learn more1000
Device platform capacity
850+
Third-party apps patched
12
Management & security modules
100%
MFA coverage, every tenant
Our platform
Endpoint Central MSP + ServiceDesk Plus MSP, fully licensed with every security module
One agent on each device gives us management and protection in a single console, so your team works while we keep everything patched, encrypted and safe in the background.
Patch Management
Windows, macOS, Linux and 850+ third-party apps.
Software Deployment
Templates and a self-service app catalog.
Asset Management
Hardware, software, licenses and warranties.
Remote Control
Audited remote sessions with file transfer.
Malware Protection
AI-assisted, behavior-based next-gen antivirus.
Ransomware Protection
Behavior detection and one-click rollback.
Vulnerability Management
Continuous scanning and remediation.
Browser Security
Hardened browsers, extension and web control.
Application Control
Allow-lists and least-privilege policies.
BitLocker Management
Disk encryption with central key storage.
Device Control
USB and removable media policies.
Mobile Device Management
iOS and Android enrollment and protection.
Private management platform
Your devices talk only to our private, EU-hosted platform.
Endpoint Central MSP and ServiceDesk Plus MSP run on dedicated servers in an EU data center (Germany). The platform is not open to the internet: only enrolled client devices and Plaren engineers can reach it.
Firewall allow-listing
The platform is not open to the internet. Only enrolled client devices and Plaren engineers can connect.
Encrypted agent channel
Agents connect outbound over HTTPS/TLS. No inbound ports on your network.
Console behind VPN + MFA
The admin console is reachable only by Plaren engineers through VPN with multi-factor authentication.
Strict tenant isolation
Each client is a separate customer in the platform. Data never mixes.
Full audit trail
Every remote session and configuration change is logged.
EU data residency
Inventory and ticket data are stored in an EU data center (GDPR).
Security & complianceNIS2-ready
Security & NIS2 NIS2-ready
by design
NIS2 requires essential and important entities, and increasingly their suppliers, to implement concrete cybersecurity measures. Our Plaren Baseline puts the technical ones in place and gives you the reports to prove it.
| NIS2 measure | Article | How Plaren covers it |
|---|---|---|
| Incident handling | 21(2)(b) | Tickets and escalation in ServiceDesk Plus, device isolation, incident forensics in next-gen antivirus. |
| Backup & recovery | 21(2)(c) | Ransomware rollback from shadow copies; Microsoft 365 and Azure backup recommendations. |
| Vulnerability handling | 21(2)(e) | Vulnerability Management and patching of operating systems and 850+ applications. |
| Effectiveness assessment | 21(2)(f) | Monthly compliance reports, Secure Score tracking and quarterly reviews. |
| Cyber hygiene & training | 21(2)(g) | Plaren Baseline, browser security, application control and user guidelines. |
| Encryption | 21(2)(h) | BitLocker and FileVault with centrally managed recovery keys. |
How we startFrom first call to fully managed
From first call to fully managed
in about two weeks
- 01
Free assessment
1–3 daysWe review your Microsoft 365 tenant, Secure Score and devices, and send you a risk report. Free of charge.
- 02
Onboarding
1–2 weeksAgent on every device, Plaren Baseline applied, MFA and Conditional Access enabled, environment documented.
- 03
Managed operations
Every dayTickets, patching, protection and monitoring, all running through one platform.
- 04
Report & review
MonthlyMonthly report on patches, threats and tickets, plus a quarterly improvement review.
Simple pricingPer device. Per month.
Per device. Per month.
No surprises.
Keep every device patched and inventoried.
Essentials
$14 / device / month
- Patch management: OS + 850+ apps
- Software deployment
- Inventory & asset management
- Remote support for P1–P2 issues
- Monthly device report
Recommended
Your Microsoft 365, devices and security, fully managed.
Managed
$29 / device / month
- Everything in Essentials
- Microsoft 365 tenant management
- Entra ID: MFA & Conditional Access
- Intune device compliance
- Malware + Ransomware Protection
- Browser Security & BitLocker
- Unlimited remote support
- Monthly security & compliance report
Full security stack for regulated or growing teams.
Complete
$49 / device / month
- Everything in Managed
- Vulnerability Management
- Application Control & least privilege
- USB / device control
- NIS2 / GDPR evidence pack
- Quarterly security review
- Priority SLA
Minimum 10 devices · Microsoft 365 licenses billed by Microsoft to you · Prices exclude VAT
Why PlarenOne partner for your whole
One partner for your whole
Microsoft 365 and device estate
01
One platform, every device
Endpoint Central MSP and ServiceDesk Plus MSP give us a single view of every computer, every patch and every ticket.
02
A proven baseline
Every client gets the same Plaren Baseline: 40+ controls. Quality does not depend on which engineer you get.
03
European security standards
Controls aligned with NIS2 Article 21 and GDPR Article 32, with reports you can show to auditors and customers.
04
No lock-in
Fixed monthly price, public plans, and full documentation handed over if you ever leave.
| Typical local IT provider | Plaren Systems | |
|---|---|---|
| Billing | Hourly, unpredictable | Fixed per device, monthly |
| Pricing | “Call us for a quote” | Public prices |
| Security | Depends on the engineer | Same Plaren Baseline for every client |
| Tools | A mix of free tools | Enterprise MSP platform |
| Reporting | On request | Monthly, automatic |
| Leaving | Knowledge leaves with the provider | Full documentation handed over |
FAQQuestions we hear
All questions Questions we hear
every week
Can’t find your answer? Write to support@plarensystems.com.
No. You buy licenses directly from Microsoft or your reseller. We manage them and make sure you do not pay for unused seats.
A lightweight ManageEngine Endpoint Central agent. It connects outbound over encrypted HTTPS to our private platform. No inbound ports are opened on your network.
Your documents stay in your own Microsoft 365 tenant. Device inventory and ticket data are stored on our platform in an EU data center.
NIS2 compliance is your company’s responsibility and there is no official “NIS2 certificate”. Our Plaren Baseline implements the core technical measures of Article 21 (MFA, encryption, patching, vulnerability management, access control, incident handling), and our monthly reports give you evidence for audits and customers.
Email support@plarensystems.com, message our Telegram bot, or use the client portal. Every request becomes a tracked ticket.
Start safely through Upwork
We contract and bill through Upwork, a platform trusted by millions of businesses. Your payment is held in escrow and released monthly, reviews are verified, and there is no long-term lock-in. Device count changed? We adjust next month’s milestone.
Free IT & security assessmentRunning on an old file server and local accounts?
Get a free assessment
Running on an old file server and local accounts?
Let’s move you to the cloud.
Get a free assessment Free assessment
Find out where your IT stands, free
We review your Microsoft 365 tenant, Secure Score and devices, and send you a clear risk report with priorities. No obligation.
Email support
support@plarensystems.com: every message becomes a ticket.
Telegram bot
@PlarenSupportBot: open a ticket from your phone.