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Cloud-first managed IT for small and mid-sized businesses: Microsoft 365, devices and security, run from one centralized platform to a European security standard.

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Why it matters now

European cybersecurity rules
now reach small businesses

The NIS2 Directive (EU) 2022/2555 sets mandatory cybersecurity measures for organisations across the EU. Even if your company is not directly in scope, your customers may be, and they will ask how you protect their data.

An honest note: there is no official “NIS2 certificate”, and compliance stays your company’s responsibility. What we do is put the technical measures in place, operate them every day and give you monthly evidence for auditors, insurers and customers.

Who is in scope

Medium and large organisations (50+ employees or €10M+ turnover) in 18 sectors, including manufacturing, transport, health, digital infrastructure and managed IT services.

Suppliers too

In-scope companies must assess the security of their suppliers (Art. 21(2)(d)). Small businesses that supply them increasingly receive security requirements by contract.

Incident reporting

Early warning within 24 hours, incident notification within 72 hours, final report within one month.

Management accountability

Management bodies must approve cybersecurity measures, oversee them and complete training (Art. 20).

Fines

Up to €10M or 2% of global turnover for essential entities, €7M or 1.4% for important entities.

GDPR applies to everyone

Article 32 GDPR requires appropriate technical and organisational security for personal data, whatever your size.

Mapping

NIS2 Article 21 measures
and how we cover them

NIS2 measureArticleHow Plaren covers it
Incident handling21(2)(b)Tickets and escalation in ServiceDesk Plus, device isolation, incident forensics in next-gen antivirus.
Backup & recovery21(2)(c)Ransomware rollback from shadow copies; Microsoft 365 and Azure backup recommendations.
Vulnerability handling21(2)(e)Vulnerability Management and patching of operating systems and 850+ applications.
Effectiveness assessment21(2)(f)Monthly compliance reports, Secure Score tracking and quarterly reviews.
Cyber hygiene & training21(2)(g)Plaren Baseline, browser security, application control and user guidelines.
Encryption21(2)(h)BitLocker and FileVault with centrally managed recovery keys.
Access control & assets21(2)(i)Conditional Access, least privilege, full hardware and software inventory.
Multi-factor authentication21(2)(j)MFA for every user and admin, legacy authentication blocked.

Organisational measures such as risk policies (21(2)(a)) and supply-chain assessment (21(2)(d)) remain with your management. We provide the technical input and documentation.

The Plaren Baseline

Every client gets the same
proven baseline

40+ security and management controls applied from day one, monitored continuously and reported monthly. No guesswork, no “it depends on the engineer”.

Identity

  • MFA for 100% of users
  • Conditional Access policies
  • Legacy authentication blocked
  • Separate admin & break-glass accounts

Devices

  • Entra Join or Hybrid Join
  • BitLocker on every laptop
  • LAPS for local admin
  • No local admin rights for users

Updates

  • Critical patches within 72 hours
  • All patches within 14 days
  • Third-party apps automatically
  • Vulnerability scanning

Protection

  • Next-gen antivirus
  • Ransomware rollback
  • Browser security
  • Application control

Email

  • SPF, DKIM, DMARC
  • Anti-phishing policies
  • No auto-forwarding outside
  • Mailbox auditing

Process

  • Onboarding / offboarding checklists
  • Monthly report
  • Quarterly access review
  • Documented environment
Private management platform

Your devices talk only to our private, EU-hosted platform.

Endpoint Central MSP and ServiceDesk Plus MSP run on dedicated servers in an EU data center (Germany). The platform is not open to the internet: only enrolled client devices and Plaren engineers can reach it.

Firewall allow-listing

The platform is not open to the internet. Only enrolled client devices and Plaren engineers can connect.

Encrypted agent channel

Agents connect outbound over HTTPS/TLS. No inbound ports on your network.

Console behind VPN + MFA

The admin console is reachable only by Plaren engineers through VPN with multi-factor authentication.

Strict tenant isolation

Each client is a separate customer in the platform. Data never mixes.

Full audit trail

Every remote session and configuration change is logged.

EU data residency

Inventory and ticket data are stored in an EU data center (GDPR).

Security assessment

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