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Contact us Ask us directly
Email support@plarensystems.com or message @PlarenSupportBot on Telegram. We reply within one business day.
No. You buy licenses directly from Microsoft or your reseller. We manage them and make sure you do not pay for unused seats.
A lightweight ManageEngine Endpoint Central agent. It connects outbound over encrypted HTTPS to our private platform. No inbound ports are opened on your network.
Your documents stay in your own Microsoft 365 tenant. Device inventory and ticket data are stored on our platform in an EU data center.
NIS2 compliance is your company’s responsibility and there is no official “NIS2 certificate”. Our Plaren Baseline implements the core technical measures of Article 21 (MFA, encryption, patching, vulnerability management, access control, incident handling), and our monthly reports give you evidence for audits and customers.
Email support@plarensystems.com, message our Telegram bot, or use the client portal. Every request becomes a tracked ticket.
Mon–Fri, 08:00–19:00 CET. Security monitoring and protection run automatically 24/7.
It protects you: payments are held in escrow, reviews are verified, and there is no long-term lock-in. We bill monthly per device.
We count active devices and adjust the next month’s milestone.
Yes. Moving file servers to SharePoint and local accounts to Entra ID is one of our core services. We plan it, migrate over a weekend and train your team.
Yes, as an add-on: monitoring, patching and administration. Our goal is to help you move what makes sense to the cloud.
You receive full documentation and admin access, and we remove our agent cleanly. No lock-in.
Yes. We serve businesses in the EU and the US, remotely.